Orders
Track your order
Enter an invoice code to see the order status.
Step 1: Order code
Shopping as a guest?
The invoice code still works. With an account, every order is saved and opens without a code.
We never ask for a password, an OTP, or access to a game account.
Where is the code?
The invoice code goes to the contact used at checkout, right after the order is created.
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Open the email from SAKUPOINT
Search for “Invoice”. Not in the inbox? Check the spam or promotions folder.
SAKUPOINT · noreply
Subject
Invoice VT-260923-00203 awaiting payment
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Or open our WhatsApp chat
The message starts with the invoice code, then the item and the total.
SAKUPOINT
Your order VT-260923-00203 has been created. Open the invoice to pay. -
Copy the whole code
Include the prefix and the hyphens. Case does not matter.
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Have the contact used at checkout ready
WhatsApp: the last 4 digits. Email: the full address.
Lost the code, or mistyped the contact? Support can find it from the payment proof.
Contact support